Develop the essential administrative, communication, and digital skills required to excel in today’s modern workplace. This practical, industry-oriented programme equips learners with hands-on training in office management, MS Office applications, business communication, documentation, customer service, and workplace professionalism, preparing them for administrative and office support roles across various industries.
Key Highlights
Curriculum — 8 modules
01Fundamentals of Office Administration
An introduction to office administration, the roles and responsibilities of an office administrator, office organization and workflow, office etiquette and professional ethics, time management and workplace discipline, and teamwork and professional behaviour.
02Microsoft Office Essentials
Word for document creation, formatting, letters, reports, and templates; Excel formulas, tables, data management, charts, and basic reporting; and PowerPoint for professional presentations, SmartArt, and design principles.
03Business Communication
Professional email and business letter writing, telephone and reception skills, meeting etiquette, minutes of meeting (MoM), internal and external communication, and customer handling skills.
04Office Documentation & Records Management
File management for physical and digital records, documentation standards, record keeping, office registers and reports, data entry techniques, document security and confidentiality, and cloud storage basics.
05Digital Office Tools
Google Workspace (Docs, Sheets & Drive), Microsoft Teams, Zoom and Google Meet, online forms and surveys, digital collaboration tools, AI tools for office productivity such as ChatGPT and Microsoft Copilot, and basic cybersecurity and safe internet practices.
06Office Operations & Administration
Front office and visitor/reception management, inventory and asset management, purchase and vendor coordination, travel and meeting arrangements, office event coordination, and workplace safety and compliance.
07Basic Accounting & HR Administration
Office accounting fundamentals, invoice and bill management, petty cash management, an introduction to Tally Prime, employee records management, attendance and leave management, and payroll basics.
08Career Readiness & Practical Training
Resume preparation, interview skills, workplace communication, corporate grooming, mock interviews, and a capstone office administration project.
Practical Assignments
- Professional business letter preparation
- Excel office MIS report
- Meeting minutes documentation
- Office filing system design
- Inventory register preparation
- Office presentation using PowerPoint
- Google Workspace collaboration project
- Final office administration simulation
Course Features
- Weekly 3 live sessions, plus monthly offline sessions
- Assured internship and placement assistance
- Certification on completion
- Backed by 5+ years of trust and 1 lakh+ learners
Enroll in Office Administration
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